Did you buy your OWC / Newertech product direct at macsales.com or somewhere else and want to use our warranty service?
For products still under OWC / Newertech warranty we can offer you this service:
SSD, memory and batteries under warranty we can send you direct a new one if the defective one is received here.
For all other products you can send this to us and we send this back on our cost to OWC / Newertech and once the product is replaced / repaired by OWC and back here, we send the new / repaired product back to you.
This service is only allowed under approval by us.
If you wanna use this service, mail us the productcode and serialnumber of the product.
We check if this product is still under warranty.
Once we agree to offer you this service, you can buy this service in the shop.
This small fee is to cover a little of our cost we have to make for sending your product back to OWC / Newertech.
Shipping fee you pay in our shop is for sending this new / repaired product back to you.